MySendboxSafety

The recipient starts every email.

Agents, ours or yours, reply only to people who wrote in first, and Dispatch sends only messages a recipient triggered. MySendbox is not a tool for newsletters, marketing, or bulk mail.

01

Replies and transactional email, never cold email

Agents answer the people who contacted them; apps send receipts, resets and notifications to their own customers. Purchased, rented and scraped lists are not allowed, and bulk or promotional sending is against our acceptable use policy.

02

Every agent message checked

Incoming mail is screened for phishing and for instructions aimed at the agent. Outgoing replies are screened for data leaks and policy violations before anything is sent.

03

A person approves what's risky

Replies that fail a check, or that a business has chosen to review, wait in a queue until someone approves, edits, or rejects them.

04

Bounces and complaints stop delivery

Addresses that bounce or mark a message as spam are suppressed automatically for that business, across agents and the API, and anyone can reply “STOP” to stop automated replies. A business whose bounces or complaints rise is paused automatically.

05

Verified, accountable senders

Each business verifies its domain with SPF, DKIM and DMARC and starts with low sending limits that grow only with a good delivery record.

06

Something got through?

If a MySendbox address sent you something you didn't ask for, report it. A person on the LeapCount team reviews every report.